Booking

We offer free shipping in Denmark on orders over 800.00 DKK

Shipping & Returns

Shipping

Due to COVID-19 all orders will be shipped 2 times a week, until february 5.

We also offer pick up at the store in Copenhagen by appointment. Please contact: hello@arakaibeauty.com or through Instagram.

We send with GLS and your order should arrive within 1-3 working days. 

Ara´kai Beauty cannot be held liable for any delays caused by the courier or local customs.

You also have the option to pick up your order at the store in Gammel Mønt 21 at no additional cost. 
Your order is ready for collection when you receive a confirmation from us. It is typically the same day that you order.

Shipping Fees

We offer free ground shipping in Denmark on orders over 800.00 DKK 

Denmark 49,- dkk
Sweden 90,- dkk
Norway 165,- dkk
Rest EU 150,- dkk
UK 115,- dkk

 

Out of stock items

The inventory on our site should be up-to-date, but sometimes due to high demand mistakes happen and an item may be out of stock or unavailable. In this case we will contact you by e-mail to see if you’d like us to ship the order incomplete (and we will ship the remaining items at no extra charge when they become available.) Or we’d be happy to help you find a replacement product. You can also sign up on an individual product page to be notified when the product is back in stock. 

Damaged or defective goods

If you receive a product from us that appears to be damaged or defective, please accept our apologies and contact us immediately at hello@arakaibeauty.com. We are happy to resolve this for you.

Returns

Unopened skincare, makeup and body products returned within 14 days of original purchase are eligible for a full refund in the original method paid or store credit (less shipping costs for online orders). Refunds will not be issued for products that have been opened.

Please write to us with your return requests at hello@arakaibeauty.com. In your note please include your name, date of purchase and reason for returning the product. Shipping costs for online returns are the responsibility of the customer. 

We reserve the right to research original purchase and decline refunds. All sales items are non-refundable and can not be exchanged. 

If you like to return please note that the address is: 

Ara’kai Beauty 
Gammel Mønt 21 
1117 København